Are you not receiving your Sanyu Daily newsletter? Don't worry! Email delivery issues are common and usually easy to fix. Follow these steps to ensure our emails reach your inbox.
Step 1: Check Your Spam/Junk Folder
The most common reason for missing emails is that they end up in your spam or junk folder. Look for emails from:
- sanyu@sanyudaily.ug
- Sanyu Daily
If you find our emails there, mark them as "Not Spam" or "Not Junk" and move them to your inbox.
Step 2: Add Us to Your Contacts
Adding our email address to your contacts helps ensure future emails reach your inbox:
- Open your email application
- Create a new contact
- Add sanyu@sanyudaily.ug as the email address
- Save the contact as "Sanyu Daily"
Step 3: Whitelist Our Email Address
Instructions for popular email providers:
Gmail
- Open Gmail and click the gear icon → "See all settings"
- Go to "Filters and Blocked Addresses"
- Click "Create a new filter"
- Enter sanyu@sanyudaily.ug in the "From" field
- Click "Create filter"
- Check "Never send it to Spam" and "Always mark it as important"
- Click "Create filter"
Outlook/Hotmail
- Go to Settings → "View all Outlook settings"
- Select "Mail" → "Junk email"
- Under "Safe senders and domains", click "Add"
- Enter sanyu@sanyudaily.ug
- Click "Save"
Yahoo Mail
- Click the Settings icon → "More Settings"
- Select "Security and Privacy"
- Click "Add" under "Trusted senders"
- Enter sanyu@sanyudaily.ug
- Click "Save"
Step 4: Check Your Email Filters
Sometimes email filters can redirect our emails. Check if you have any filters that might be affecting our emails:
- Look for filters that sort emails by sender or subject
- Check if newsletters are automatically sorted into a specific folder
- Ensure no filters are deleting emails from news sources
Step 5: Confirm Your Subscription
Make sure you're still subscribed to our newsletter:
- Look for the confirmation email we sent when you first subscribed
- If you can't find it, you may need to subscribe again
- Check that your email address is correct
Still Having Issues?
If you've tried all the above steps and still aren't receiving our emails, we're here to help!
Alternative Ways to Stay Updated
While we fix your email delivery, you can still stay updated with Sanyu Daily:
Visit Our Website
Check sanyudaily.ug daily for the latest news and our newsletter archive.
Follow Us on Social Media
Listen to Our Podcast
Sanyu Daily Podcast covers the same stories in audio format.